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Please remember that Mountain Laurel FCU will NEVER contact you via phone, letter, e-mail or text message to ask for your account numbers, user names, passwords, PINs or Social Security number. If you are suspicious of any communication you received from the credit union, please don't hesitate to verify it by calling us at (814) 834-9518.
Email fraud, or "phishing", involves emails that appear to be from a legitimate source, but are a criminal attempt at obtaining personal and/or account information. Phishing emails will often provide a website link that will direct you to a fake website. It will prompt you to enter your personal information. Don't be fooled! The site will look almost identical to the legitimate one. The email may request you to call a number they have set up. It is important to remember that Mountain Laurel Federal Credit Union never requests personal information via email, as email is not a secure method of communication.
If you are a victim of email fraud, then you should follow the steps below:
|1.Do NOT click any links in or reply to a suspicious email|
|2.Do NOT enter any requested information|
|3.Contact MLFCU Contact Center immediately at (814) 834-9518|
‚Äč‚ÄčALEXANDRIA, Va. (Aug. 23, 2016) ‚Äď The National Credit Union Administration has received consumer calls about a suspicious text message‚Äč claiming to come from the agency.
The message reads: ‚ÄúNational Credit Union Administration Alert for (recipient's phone number). Contact 844-234-5445.‚ÄĚ
This is not a communication from NCUA. The agency does not seek personal information through the internet or on the telephone.
Please contact NCUA's Consumer Assistance Center at 1-800-755-1030 between 8 a.m. and 5 p.m. Eastern if you receive one of these messages. NCUA also recommends contacting your credit union and local law enforcement.
You may also contact the Internet Crime Complaint Center, a partnership between the Federal Bureau of Investigation and the National White Collar Crime Center.
NCUA operates an online Fraud Prevention Center that offers information about avoiding frauds and scams on its MyCreditUnion.gov‚Äč website.
If you suspect you may have become a victim of identity theft as a result of this scam, you should immediately contact the three major credit bureaus and request a fraud alert be placed on your credit report: Equifax (888-766-0008‚Äč), Experian (888-397-3742), and TransUnion (855-681-3196).
Our new Mobile App is now available
Download today from the App Store or Google Play
Debit Card Phishing Scam
Several of our members have received a phone call saying that their Debit Cards are "Frozen" or "Blocked". The callers are requesting that you verify information before they will unblock. This IS NOT from the Credit Union, it is a phishing scam!! Do not give out any information. Please contact the credit union branch nearest you to confirm if there is an actual block on your card.
Debit Card Info.
We have been informed that the after hours support number on the back of your new card is incorrect. It SHOULD be 1-888-467-7001.
VISA now has a new service to offer you! EZCardInfo
Access your Mountain Laurel Federal Credit Union credit card account anytime, anywhere, 24 hours a day, 7 days a week.
You can manage your Mountain Laurel Federal Credit Union VISA credit card account conveniently online with eZCardInfo. With the click of a mouse, you can make a payment, view important details about your account including account balances, available credit, current and past statements and transactions since your last statement. This service is sponsored by VISA - it is not a MLFCU product. For login support, call 1-866-604-0380.
WE ARE PROUD TO ANNOUNCE
...that we have partnered with Sherpa Identity Protection, and may now offer critical protection service to our members. Sherpa is powered by the leading provider of global, enterprise-level identity protection and fraud detection technologies and solutions. Their service goes beyond standard credit monitoring to include a multi-layered approach to protecting identities -- credit monitoring, internet surveillance, lost wallet protection, full-service identity and credit restoration, and up to $1 million in insurance protection.
You can trust in Mountain Laurel Federal Credit Union and Sherpa to help keep your personal information protected.Visit Sherpa for more information.
Dream Car. Dream Loan. AskAuto¬ģ App.
Shopping for a car can be a complicated, stressful experience. What if you could find help to make the process easier? Now you can, with our new AskAuto app for your smartphone or tablet.
The AskAuto app is a powerful research and lending tool that can help you shop for your dream car and apply for a great loan through Mountain Laurel Federal Credit Union.
The app is easy to use. Let's say you are out shopping for vehicles on Sunday afternoon and see three cars that you like. Simply scan the VINs into your mobile device to get the average retail cost, EPA mileage estimates and make notes about each vehicle. The AskAuto app saves the information so you can compare later.
While you are on the lot, we can even send you messages about available loans or dealerships we have good partnerships with, giving you good, trustworthy information right when you need it.
Once you've decided on your car, apply for your loan anytime, anywhere using your smartphone or mobile device. Just scan your drivers license* and let the AskAuto app do most of the work for you. Your loan application will prefill your personal information and the vehicle information you saved earlier.
With the AskAuto app, you'll stay organized, save time and have information to make an informed purchase right at your fingertips.
- Drivers license scan not available in all states.
MLFCU will NEVER ask for personal information or ask you to CONFIRM your personal information of any kind by a phone or by an email. This includes your PIN, passwords, credit or debit card account or pin numbers, expiration dates, or other confidential information.
2017 HOLIDAY CLOSURES
|Good Friday||Friday||April 14th - closing at NOON|
|Memorial Day||Monday||May 29th|
|Independence Day||Tuesday||July 4th|
|Labor Day||Monday||September 4th|
|Columbus Day||Monday||October 9th|
|Thanksgiving Day||Thursday||November 23rd|
|Christmas Day||Monday||December 25th|
|New Years Day||Monday||January 1st|
Access your account 24-7 with phone banking, online banking or our mobile app!